Why can customers use this Pricing Option to pay for sessions before it is set to begin?

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SUMMARY

This article will explain why customers can use a pricing option to pay for session before it is set to begin (Why is a client able to make a paid reservation when the pricing option is set to activate on a later (specific) date?), and how to fix this so they can no longer do this.


CONDITIONS

  • If the setting Pricing option activation dates - Enforce is not enabled in General Setup and Options then with the system will ignore activation dates and simply look to the expiration date of a pricing option to determine if it can pay for a class.
  • We need to enable this setting so that the system will enforce activation dates and not pay for classes before the date.

ANSWER

Steps to enable Pricing option activation dates - Enforce:

  1. Go to Home > Manager Tools > Settings > General Setup and Options.
  2. Click on Client Management.
  3. Half way down is Pricing option activation dates - Enforce. Check box to enable.
  4. Click Update.

The system will now enforce activation dates and not pay for classes before the date.


ADDITIONAL RESOURCES

 

 










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