Bluefin Canada (Elavon) decline codes

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SUMMARY

Below you'll find explanations of decline codes you may have encountered as well as potential solutions.

If you receive a decline that is not listed on this page, please contact Merchant Support.


DECLINED:0770380009:DECLINED:

The customer's credit card company is telling you not to honor the card. There is a problem with their account. Have them call the 800 number on the back of the card to find out why.

DECLINED:0770380009:INVALID CARD:

Please verify that you are typing in the credit card information correctly and run the transaction again.

DECLINED:1101990001:Invalid account number:

Please verify that you are typing in the credit card information correctly and run the transaction again.

DECLINED:0770380009:PICK UP CARD:

Lost card, merchant to keep. There has been fraud reported on the account. Call the 800 number on the back of the card.

DECLINED:3102220002:Transaction Error: NOVA Not Responding:

The processor was not able to reach the issuing bank. Please attempt the transaction again.

DECLINED:0770380009:CALL AUTH CENTER:

Voice Authorization is required. Call the 800 number on the back of the card.

DECLINED:3000000009:Error in Processing

The processor was not able to reach the issuing bank. Please attempt the transaction again.

DECLINED:0770380009:INVLD TERM ID 1:

There appears to be an issue with your merchant account. Please contact MINDBODY Merchant Support for assistance.

DECLINED:0770380009:DECLINED CVV2:

The CVV2 Code entered does not match what is on the card. Please re-enter the CVV2 code and try again.

DECLINED:0770380009:SERV NOT ALLOWED:

The customer's credit card company does not allow them to purchase products from your business type. The card cannot be used to purchase from your business.

 










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