Moneris decline codes explained

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If you've ever received an error or declined code when using Moneris and wished you had more detailed information, this article is for you. Below, you'll find explanations of decline codes you may have encountered, and also potential solutions and resolutions to the issue at hand.

Declines are made by the card-issuing bank, not your software. If your client does not believe their card should have declined, please advise them to call the 1-800 on the back of the card for more information.

If you receive a decline that is not listed on this page please contact Merchant Support.

 

 050  DECLINED   This is a generic decline code; please call the issuer.
 051  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 052  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 053  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 054  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 055  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 056  DECLINED   Please pick up the card.
 057  DECLINED   Please hold the card.
 059  DECLINED   This is an expiry error.
 060  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 061  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 200  DECLINED   System down.
 202  DECLINED   Invalid merchant ID, please contact your processor.
 204  DECLINED   Please call your (Visa, MC, Amex) auth. center.
 205  DECLINED   Invalid expiry date.
 206  DECLINED   Card expired.
 207  DECLINED   Invalid merchant ID, please contact your processor.
 216  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 218  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 219  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 221  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 222  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 224  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 225  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 226  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 227  DECLINED   Please call American Express.
 228  DECLINED   Please call the voice center.
 229  DECLINED   Invalid card type.
 230  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 231  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 232  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 233  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 234  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 295  DECLINED   Please retry.
 300  DECLINED   American Express service error.
 351  DECLINED   Invalid term ID, please contact your processor.
 352  DECLINED   Invalid merchant ID, please contact your processor.
 360  DECLINED   Please call your (Visa, MC, Amex) authorization center.
 363  DECLINED   Invalid account.
 365  DECLINED   Please hold the card and call your (Visa, MC, Amex) authorization center.
 366  DECLINED   Decline.
 375  DECLINED   Please hold the card and call your (Visa, MC, Amex) authorization center.
 376  DECLINED   Please hold the card and call your (Visa, MC, Amex) authorization center.
 377  DECLINED   Please hold the card and call your (Visa, MC, Amex) authorization center.
 378  DECLINED   Card expired.
 379  DECLINED   Declined expired.
 420  DECLINED   Account frozen.
 443  DECLINED   Please hold the card and call your (Visa, MC, Amex) authorization center.
 451  DECLINED   Excess activity.
 452  DECLINED   Do not accept.
 453  DECLINED   Card is not activated.
 461  DECLINED   Invalid Medicare card.

 481 DECLINED   This is a generic decline code; please call the issuer
 605  DECLINED   Invalid amount.

API token Mismatch: Please contact MINDBODY Merchant Support for assistance

Declined - Cancelled: Transaction not allowed. Cardholder's bank does not give permission for:'avs_info' check. Cardholder must contact their bank to ask bank to allow for AVS checks. If not, a different form a payment must be used.

 










2 Comments
  • Avatar
    Christopher Lorenzo

    Add decline code 476 - Declined - Declined

  • Avatar
    Kimmy Brady

    Declined - Request was not allowed at this time. As per MAP this just means the Processor Timed out and to just go ahead and run it Manually :)

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