Wired Scanner (Handheld) - HONEYWELL VOYAGER (Mac and PC)

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Installation of your handheld wired scanner on a Mac or PC.

This wired scanner is plug-and-play, compatible with both Macs and PCs, and capable of scanning on glass and other surfaces. Please note that this device is designed to read UPC codes only. Visit our website to purchase this scanner

Ready to assign barcodes to your products? Click here to learn more.


Before your begin installing the software, make sure you have administrative privileges. 





Installing the scanner

PC installation

  1. Plug the USB in to the computer.
  2. Wait approximately 10 seconds for the scanner to install itself. 
  3. Once the scanner installs, click Close. 
  4. Open Notepad or Microsoft Word on your computer.
  5. Once the cursor is blinking on the blank document, scan a barcode.
  6. If installed properly, the scanner will beep once, and you will see the numbers from the barcode appear.
  7. You are now ready to use the scanner.

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Mac installation

  1. Plug the USB in to the computer.
  2. Once the Keyboard Setup Assistant opens, click Continue
  3. Scan a barcode.
  4. A message will appear that reads: “Your keyboard cannot be identified. The keys you pressed were not recognized. Click OK to select the keyboard type.” You can disregard this message, and click OK.
  5. Choose "ANSI (United States and others)" and click Done.
  6. Open a word processor such as Text Edit, Pages, or Microsoft Word on your computer.
  7. Once the cursor is blinking on the blank document, scan a barcode.
  8. If installed properly, you will see the barcode numbers appear.
  9. You are now ready to use the scanner.

If the Keyboard Setup Assistant does not automatically open, use the following steps to manually open the Keyboard Setup Assistant:

  1. Open HoneyWell's user guide.
  2. Scan Activate Custom Defaults barcode on page 1-7 of the guide, and wait 5 seconds.
  3. Scan the USB Keyboard (PC) barcode on page 2-4 of User’s Guide, and wait 5 seconds.
  4. From there, follow the installation instructions above starting with step 3.

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Adding a suffix

To avoid selecting the Enter key after each scan, follow the steps below. (You can scan directly from the computer screen; however, no data will be produced. You will only hear the device beep.)

  1. Scan this code:


  2. Then scan this code: 


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Testing the scanner

  1. Have a barcode handy (not the ones listed above). For instance, you could use the barcode on the packaging of the scanner parts, or any other product, such as a soda can.
  2. Do not use the barcodes inside the scanner manual. Those barcodes are used to program features of the Voyager scanner. 
  3. Open a text editor, such as Microsoft Word for PCs, on your computer.
  4. With the cursor flashing in the blank document, hold down the button on the top of the scanner to scan the barcode.
  5. The scanner will highlight the barcode and print a series of numbers.
  6. Close the document after testing the scanner.
  • If the scanner is securely placed in the cradle/holder, you do not need to press the button in order for the device to scan.

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Contacting the manufacturer

Please use the information below to contact Honeywell Metrologic, the product manufacturer, with questions or concerns on warranty for the hardware. Before calling, locate the serial/part number. This should be listed on the hardware device.

Honeywell Voyager customer support:

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Click here to view the Hardware Return Policy.


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