TSP 650 installation for Lion OS (version 10.7)

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To install your TSP650 (654) on a Mac running on Lion OS, please follow the written directions below.

 Contents:

 

Part 1: Connect your printer to your Mac

You'll need administrator access on your computer to complete this installation.

  1. Power off the computer and printer.
  2. Locate the printer's power cord (it comes in two pieces). It can be found in a small white box with the Star Micronics logo on it.
  3. Locate the USB cable that connects the receipt printer to the computer. It will be in a plastic bag with the Tripp-Lite logo on it.
  4. Plug the power cord in to the back of the printer and a power source.
  5. Connect the square end of the USB cable into the printer.
  6. Connect the rectangular, slimmer end of the USB cord to your computer.
  7. Turn the printer on, using the switch on its side.
  8. Your computer may install the driver automatically. To install it manually, follow the prompts as explained in Part 4 below.
  9. If you see a red error light flashing, load paper (Part 3) before you begin installing.

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Part 2: Load paper

One starter roll of 80 mm (3 ⅛ inch) thermal receipt paper will arrive with your printer. When the paper runs low, your printer's red error light will begin to flash. 

80 mm thermal receipt paper can be purchased at most office supply stores, and online.

To load more paper:

  1. Press the open lever on the cover of the printer.
  2. Gently push the roll into place until it is touching the lower black button. If the lower button is not depressed by the paper roll, the error light will flash.
  3. Caution! The paper gauges are fragile. If they become detached, then you'll need to take the printer apart in order to reattach the gauges.
  4. Do not try to feed the paper through the front rollers on the cover. The correct way to load the paper is to make sure the paper comes out from underneath the roll as if you were loading a roll of toilet paper under instead of over. Pull the paper feed out of the printer.
  5. With the paper feed hanging out the front of the printer, close the cover by pushing it down onto the paper until it clicks.
  6. Turn the printer on.                                           

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Part 3: Feed test

  1. Turn the printer off.
  2. Hold down the Feed button on the front of the printer.
  3. While holding the feed button down, turn the printer on.
  4. Release the Feed button as the printer begins printing a receipt with its settings.
  5. If a receipt with settings printed, then your printer is working correctly. 

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Part 4: Install the driver

You will need administrator access on your computer to complete this installation.

  1. Turn your printer on, using the switch on its side, and follow the steps below to manually install the driver. If you have already installed the driver, skip to Part 5.
  2. Click here to download the zip file that contains the drivers to your Mac.
  3. If the file does not open automatically, then double-click to open it.
  4. Once the file is downloaded, open the .zip file found under your Downloads folder on your computer. 
  5. Open the Driver file, and click on the installation file called starcupsdrv.pkg to install the package.                 
  6. Follow the prompts for installation. You'll see the following:                                     

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Part 5: Add the receipt printer and set the default printer

  1. Check to make sure the pop-up blockers on your computer have been turned off by opening Preferences from the apple menu in the top left of your screen.
    • Firefox settings:                                                  

                                                                         

Turn off pop-up the blocker.                                                            

                     

    • Safari settings:                                                                                              

                                                                                                     

Turn off the pop-up blocker.                                                                

2. Add the printer and set it as the default printer:

    • Go to System Preferences.                                                      
    • Select Print and Scan.             
    • Check to be sure that the correct printer and driver have been selected.
    • Select the default printer Star TSP654 (STR_T-001), or search for it in the search bar.
    • Make sure the name of the printer is selected; the location should be the name of your computer. Set Print Using to "Star TSP654 (STR_T-001)"
    • In the Default Printer dropdown menu, select "TSP654 (STR_T-001)"
    • In the Default Paper Size in Page Setup dropdown, select "US Letter."  

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Part 6: Change printer settings and install a cash drawer

If you are using Safari:

  1. Log in to your MINDBODY system.
  2. Click on the Retail tab, and add items to a new sale.
  3. Select Payment Method and click Save Print Receipt.
  4. Verify that the printer selected is TSP654 (STR_T-001). If it is not, please see the section above to set it as default.
  5. If you are not using the Automatic Receipt Printing feature, then expand this window by clicking on the downward arrow on the right side of the box. The following settings only need to be set once:
    • Uncheck the "Print headers and footers" box. 
    • Click on the dropdown menu titled Safari (within this print box), and select Printer Features.                                                      
    • From the Feature Sets menu, select "Output Options."
      • From the Print Quality list, select "Normal."
      • From Page Type, select "Variable Length." 
    • From the Feature Sets menu, select "Cut Options."
      • From Page Cut Type, select "No Cut."
      • From Document Cut Type, select "Partial Cut."       
    • Cash drawer installation: From the Feature Sets menu, select "Cash Drawer Control" (skip these steps if you did not purchase a cash drawer from MINDBODY).
      • From the Cash Drawer menu, select "Open Drawer 1."
      • From the Cash Drawer 1 Pulse Width Menu, select "200 milliseconds."
      • Verify that the cash drawer is plugged in to the back of the receipt printer.             
    • Save these settings as a preset:
      • From the Presets menu, select "Save Current Settings as Preset."
      • Set a preset name.
      • Click OK to save these settings as your receipt preset.            

7. The following setting needs to be selected every time you print:

    • From the Paper Size menu, select "72mm x 200mm."                            

8. Click Print.

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If you are using Firefox:

You can use Automatic Receipt Printing with Firefox; however, this feature is not compatible with the cash drawer for Apple computers, unless you are using OS X 10.6 or more recent. Leopard users, please upgrade your operating system to print receipts automatically. If you process sales on a Mac, using Firefox and the Automatic Receipt Printing feature, you will need to manually open the cash drawer.

To enable the Automatic Receipt Printing feature, go to the General Setup & Options screen. Hit the Home tab and select Manager Tools from the submenu. Choose Settings, and click on General Setup & Options under General Settings.

  1. Log in to your MINDBODY system.
  2. Click on the Retail tab and add items to a new sale.
  3. Select Payment Method and click Save Print Receipt.
  4. Verify that the printer selected is TSP650 (TSP654). If it is not, then please see section above to set it as default.
  5. Click on Show Details, and expand the printer window to make the following appear:
    • Uncheck the Print headers and footers.                          
    • Click on the menu titled Firefox (within this print box), and select "Paper Handling."
    • If the print is too small, check the box to "Scale to fit paper size."     
    • Click on the menu again and select "Printer Features."
    • From the Feature Sets menu, select "Output Options."
      • From Page Type, select "Variable Length."                                 
    • From the Feature Sets dropdown list, select "Cut Options."
      • From Page Cut Type, select "Partial Cut."
      • From Document Cut Type, select "Partial Cut."    
    • Cash drawer installation:
      • If you purchased a cash drawer from MINDBODY, select "Cash Drawer Control" from the Feature Sets menu.
      • From the Cash Drawer menu, select "Open Drawer 1."
      • From the Cash Drawer 1 Pulse Width Menu, select "200 milliseconds."
      • Verify that the cash drawer is plugged in to the back of the receipt printer

    • Save these settings as a Preset.
      • From the Presets menu, select "Save As Current Settings as Preset"
      • Set a preset name.
      • Click OK to save these settings as a receipt preset.                   

6. The following setting needs to be selected every time you print:

    • From the Paper Size menu, select "72mm x 200mm." 

7. Click Print.

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How do I know what version I have on my Mac computer?

  1. Click on the Apple icon on the top right of your browser.
  2. Select "About This Mac".
  3. Click More Info

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Contacting the manufacturer

Please use the information below to contact Star Micronics, the product manufacturer, with questions or concerns on the warranty for the hardware. Before calling, please locate the serial/part number. This should be listed somewhere on the hardware device.

Star Micronics Customer Support:

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Click here to view the Hardware Return Policy.

 










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